Question 1

When will my product be available?

Accepted Answer

All products are purchased in batches on the 15th and 30th of each month. If you ordered a specific item, it will be available within 2 weeks of this time. You will be notified when it is available for purchase.

Question 2

I placed an order, but when do I pay for it?

Accepted Answer

Orders are paid for in person upon pickup of the item. Items are sold in the refectory at lunches when available.

Question 3

Is there a charge for using a card?

Accepted Answer

You can pay in both cash and card, but there is a tax fee for using card that may not be reflected on the initial invoice given.

Question 4

How long will my product be held?

Accepted Answer

You will be notified when your product is available for purchase. You will have one week of reservation of the item, afterwards your product will be available for purchase by the general public.

Question 5

What is a "walk up" item and when will "walk up" items be available?

Accepted Answer

Any item that is available to the general public without having to place an order online is a "walk up" item. The store tries to keep a few extra pieces in stock for the general public. Additionally, ordered items that were never purchased can fall into this category. The seminary community will be notified when walk-up items are available, but it is recommended to order items instead.

Question 6

How can I recommend new product ideas and submit designs?

Accepted Answer

New product ideas and/or design ideas are welcome any time! Please email the current SGA Treasurer for consideration.

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Frequently asked questions